


Click through to locate the installation software for the latest version of the ACC Client software.Install the latest version of the ACC Client software (from /support/software) on a workstation connected to the same network on which you are going to connect the new AI NVR. After the AI NVR has completed the reboot, it must be completely reconfigured, starting from Download and Install the Latest ACC Client Software.ĭownload and Install the Latest ACC Client Software.The first progress message indicates that the factory reset button has been pressed. Release the f key when the progress message “reset latched - waiting for release” appears.Within a minute the bootloader welcome screen appears.When the progress bar indicates the BIOS loading is nearly complete, press and hold down the f key on the keyboard.Within a minute the bootloader welcome screen appears.Press the power button on the front of the appliance to powercycle the appliance and start the reboot process.The Avigilon logo and a progress bar appear on the monitor while the BIOS is loading.Connect a monitor and keyboard to the AI NVR to the connections on the rear of the appliance.After the appliance is restarted, you must reconfigure the appliance as though it was newly installed, and upgrade the firmware to the latest release.

The firmware installed on the machine at the factory before it was delivered is restored. Important: All configuration data and recorded data is deleted when you restore the AI NVR to its factory default settings. You may have to restore the AI NVR to the original factory default settings if you forget the administrator password and have no backup administrator account with a known password, or if the firmware becomes unusable.

Restore the AI NVR to Factory Default Settings For more information on performing a factory restore, see Restore the AI NVR to Factory Default Settings. This will also format the hard drives and delete the configuration data and recorded video. To reset the administrator password, you must reset the device to the factory default settings. CAUTION - You will lose recorded video and configuration data if you forget your password.
